Document Management & Correspondence System Implementation
Successfully ImplementedTRANSDOC is an enterprise document management and correspondence system implemented to streamline institutional document workflows, enhance traceability, and improve operational efficiency. As the liaison between technology vendors and the institution, I coordinated the full implementation cycle from initial configuration to deployment on internal servers, ensuring compliance with service level agreements and seamless integration with existing systems.
Centralized repository for institutional documents with version control, metadata tagging, and secure access management.
Complete tracking of internal and external correspondence with automated routing and notification systems.
Automated approval workflows and document routing based on organizational hierarchy and business rules.
Role-based access control, audit trails, and compliance with institutional document retention policies.
Full-text search capabilities with filters for quick document retrieval and content discovery.
Dashboard with metrics on document processing times, pending items, and departmental productivity.
Acted as the primary liaison between the TRANSDOC vendor and the institution, coordinating all aspects of the implementation process.
Managed the system configuration and customization according to institutional requirements and workflows.
Coordinated deployment on internal servers, ensuring proper integration with existing IT infrastructure.
Ensured compliance with service level agreements (SLAs) established by the provider throughout the implementation.
Supervised third-party services related to document management, correspondence, and institutional operations.
Provided ongoing support and maintenance coordination to ensure system availability and optimal performance.