Transdoc Implementation & Technical Support

Project Overview

I implemented and provided technical support for the Transdoc system, an institutional Documented Transactions platform used for digitization and administrative workflow control. My participation included configuration, training, and optimization of document processes.

Document Management

Centralized repository for institutional documents with version control, metadata tagging, and secure access management.

Correspondence Tracking

Complete tracking of internal and external correspondence with automated routing and notification systems.

Workflow Automation

Automated approval workflows and document routing based on organizational hierarchy and business rules.

Security & Compliance

Role-based access control, audit trails, and compliance with institutional document retention policies.

Advanced Search

Full-text search capabilities with filters for quick document retrieval and content discovery.

Reporting & Analytics

Dashboard with metrics on document processing times, pending items, and departmental productivity.

Responsibilities & Technical Achievements

System configuration and implementation, ensuring proper metadata structure, document classification, approval routes, and access levels.

Workflow automation for review, approval, and digital signature processes, reducing processing times and ensuring traceability.

User and role management, integrating institutional profiles and applying permission-based security controls.

Specialized technical support, incident resolution, and validation of proper system operation across different administrative units.

Technical training for staff, including instruction on advanced features, document handling, transaction tracking, and digital archiving best practices.

Monitoring and report generation on document status, response times, and operational efficiency for decision-making.

Integration with institutional systems and coordination with Technology and Document Management teams to ensure interoperability and service continuity.

Information security strengthening through audit controls, version management, and application of internal policies.